Electrodry's Commitment to Quality
The Electrodry Mission Statement: “To improve our clients’ lives by providing high quality cleaning and home maintenance services.”
The Electrodry Mission Statement: “To improve our clients’ lives by providing high quality cleaning and home maintenance services.”
4.57
Customer Satisfaction Average Out of 345 Surveys
4.65
Customer Satisfaction Average Out of 954 Surveys
4.63
Customer Satisfaction Average Out of 973 Surveys
4.61
Customer Satisfaction Average Out of 1,034 Surveys
4.61
Customer Satisfaction Average Out of 1,116 Surveys
4.55
Customer Satisfaction Average Out of 919 Surveys
4.56
Customer Satisfaction Average Out of 1,165 Surveys
4.64
Customer Satisfaction Average Out of 1,032 Surveys
4.61
Customer Satisfaction Average Out of 1,066 Surveys
Our never-ending focus is to provide a consistently high-quality service with our team of reliable, well trained and polite technicians. We gather feedback from every client to continue to ensure that we manage and continually improve our service.
Our never-ending focus is to provide a consistently high-quality service with our team of reliable, well trained and polite technicians. We gather feedback from every client to continue to ensure that we manage and continually improve our service.
We survey every client via email, which is sent in the days following completion of your service.
Our team will review responses for both positive and negative feedback.
Our team will review responses for both positive and negative feedback.
We value positive comments about your service and will reward our team based on your feedback.
We provide every customer with a 14-day satisfaction guarantee. If you’re concerned with an element of our service, we’ll return free of charge to address your concern. We rely on customer feedback to rectify any quality issues within our business. We check every customer survey to identify negative feedback, then contact the client and take action to address their concern.
We employ skilled technicians. Our ongoing training processes means you can be confident that you’ll get the best possible results from every Electrodry service. Our training processes include:
1. New team members undergo a thorough training process that includes up to 3 weeks side-by-side training and 4 core training modules on key focus areas such as:
2. Ongoing training at bi-weekly team meeting.
3. Support from an experienced operations management team.
4 Seminar training for new services and product changes.
Have questions about your service or our commitment to quality? Give us a call on 13 27 13 or send us a message at [email protected].
